Support
Questions? We've got answers.
The quick version of how Joga works. Still stuck? Email support@joga.network.
Getting started
What is Joga?
Joga is a mobile app for finding and joining pickup soccer. A live map shows which fields have players checked in right now, and you can set up organized matches with a time, a player count, and a skill level.
See all featuresWhere and when does Joga launch?
Joga launches first in Tempe, Arizona, including the fields at ASU's Sun Devil Fitness Complex. There's no release date yet. Follow @joganetwork on Instagram to hear the moment it's out.
Is Joga on iPhone and Android?
Both. Joga is coming to the App Store and Google Play. It isn't available to download yet.
Download pageHow do I sign up?
Sign up with your email and a password.
Do I have to share my location?
Joga needs location access while you use it, so the map can show the fields near you. Background location is optional. It lets Joga check you out automatically when you leave a park, and if you skip it, everything else still works.
Pickup
How does checking in at a field work?
When you're at a field, tap I'm Playing. Your check-in shows on the map for two hours, and Joga asks whether you're still playing before it runs out. If you allow background location, Joga checks you out automatically when you leave the park.
More on pickup modeCan I stay off the map?
Yes. Set your visibility to hidden and your name and photo won't appear in the avatars on a field. You still count toward the number of players there, so the map stays accurate for everyone.
More on profiles and visibilityOrganized matches
What are organized matches?
Scheduled games with a date, start time, player limit, and skill level. RSVP in one tap, add the match to your calendar, or share it with the group chat.
More on organized matchesWhat happens when a match is full?
Join the waitlist. If a player drops out, the first person in line is moved onto the roster automatically and gets an alert that they're in.
Who can see match chat, and how long does it stay?
Anyone viewing the match can read its conversation. Messages show the sender's real name and photo, and the whole conversation is deleted 24 hours after the match ends.
Account & privacy
How do I report someone?
Open the menu on their message in a match conversation and choose Report. You can add a reason if you want. Reports go to Joga's team for review.
How do I delete my account?
Use the account deletion page, or email support@joga.network from the address on your account and ask us to delete it.
Delete my account